Resolved -
We identified the issue and the site is back to fully functional.
Our primary DB was running low on disk IOPS credits. We've increased our RDS instance size and storage size which has significantly increased our available IOPS.
Feb 15, 10:28 PST
Identified -
We've identified an issue with our DB such that we are seeing slower performance than usual. The site is still operational but is running at a reduced capacity.
Feb 15, 09:49 PST